Question 1

Administrative Services

Accepted Answer

All businesses need administrative services to run properly. In this technologically-driven economy, Topserve has seen desk jobs expand from admin assistants and receptionists to digital creatives and IT support. The extensive variety of industries that administrative services are a part of provides a stepping stone for graduates and deployed workers to contend in a competitive corporate world.

Services:
 •  Accounting
 •  Procurement 
 •  Human Resource
 •  Recruitment
 •  Operational Support
 •  Customer Support

Question 2

General and Maintenance

Accepted Answer

This caters to clients such as banks, schools, high-rise buildings, condominiums, telecommunication, BPO, manufacturing and production companies, recreational and shopping centers. Topserve has adopted an international standard in a color-coding cleaning system that will help reduce the risk of contamination in workplaces. This streamlines the cost for our client’s benefit.

Services:
 •  Janitorial
 •  Gardening
 •  Technical
 •  Engineering

Question 3

Hotel Services

Accepted Answer

• St. Luke’s Medical Center
 • Cardinal Santos Medical Center
 • Medasia Healthcare System Phils. Inc.
 • EITI-Maxicare

Question 4

Logistics and Warehousing

Accepted Answer

Diversifying services has always been Topserve’s goal, an achievement that has become more important through the years. From supply chain to warehousing, inventory, distribution, and delivery, Topserve’s management team ensures seamless operations for its clients. With the advent of mobility and travel restrictions, these industries have proven themselves to be pandemic-proof and helped protect the company and ensure employment stability for their workers.

Services:
 •  Inventory and Control
 •  Forklift Operating
 •  Picking
 •  Sorting
 •  Packing
 •  Palletizing
 •  Dispatching
 •  Machine Handling  
 •    Equipment
 •  Messengerial

Question 5

Manufacturing and Production

Accepted Answer

With the confidence gained from handling clients and providing services in the aviation industry, Topserve expanded its services to manufacturing and production. This includes handling clients in semi-conductor, electronics, paper, chemicals, automotive and construction. From acquiring raw materials to preparation, fabrication up to the handling of finished products, Topserve provides full support  to its client partners.

Services:
 •  Procurement
 •  Material Handling
 •  Production
 •  Fabrication
 •  Toll Packing
 •  Machine Operating
 •  Inventory

Question 6

Quick Service Restaurant

Accepted Answer

Topserve is no stranger to the food and beverage industry acquiring its initial clients in this field. 20 years later, it became a major industry earner for the company securing an account with one of the leading fast-food conglomerates in the country.
Services:
 •  Purchasing
 •  Kitchen
 •  Dining
 •  Cleaning
 •  Inventory

Question 7

Retail Services

Accepted Answer

Topserve’s retail partners span all manner of consumer goods from food, fashion (shoes, apparel, and accessories), beauty and wellness, to electronics and gadgets. Topserve deploys well-trained and customer service oriented workers from clerks to brand ambassadors to meet its clients’ needs.

Services:
 •  Sales and Marketing
 •  Merchandising
 •  Promo Merchandising
 •  Inventory
 •  Operations Support
 •  Delivery

Question 8

Teaching Services

Accepted Answer

The company’s expansion into the Teaching industry has led to the development of the Learning Management System (LMS), providing students access to greater learning.

Pre-pandemic, Topserve partnered with schools and universities to provide relevant on-the-job (OJT) experiences to their Grade 12 students as part of their curriculum. Students have to undergo relevant exposure depending on their chosen program. With this, Topserve opened its door to Senior High School OJT students where they are being deployed to the different departments of Topserve and its client’s offices 
as well.

In the pandemic era, LMS offered a solution to continuing education while lockdown measures are in place.

Services:
 •  Teaching

Question 9

Other Concerns.

Accepted Answer

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